Initial Disclosure Document: 

The Financial Conduct Authority is the independent regulator of financial services. We are required by them to provide all customers with what is called an ‘Initial Disclosure Document’.  

This document provides you the following information:

  • •       Who we are.
  • •       The products we offer.
  • •       The services we provide.
  • •       What we charge for our services.
  • •       Who regulates us.
  • •       What to do if you have a complaint

 

What services do we provide:

We will provide you with either comparable details of firms most appropriate to your lending or purchase requirements as well as general information relating to finance products.

To assess your requirements, we may need information about your personal circumstances and objectives that are relevant in order to identify your needs. It is important that you provide us with the correct and relevant information.

 

Whose products do we use? 

As an FCA regulated dealership, we can introduce you to a range of lenders who may be able to provide funding for your vehicle. We work with a range of lenders to secure you the best deal.  We also offer other products/services you may require including extended warranty, shine protection and breakdown cover. All products we offer are optional. 

 

Do we charge for our services?

We charge an administrative fee of £199. 

We may also receive commission from finance providers should you decide to enter an agreement with us. These fees may be variable or pre-set dependent on the product and the volume that we place with the chosen supplier.

 

Who regulates us?

Quality Part X LTD is authorised and regulated by the Financial Conduct Authority. Our company reference number is 663730.

This information can be verified on the Financial Conduct Authority register by visiting their website: https://register.fca.org.uk/s/ or by contacting them on 033 500 8082.

Please note that Quality Part X LTD is a credit broker not a lender. 

Other services we offer may not be regulated by the Financial Conduct Authority, however the Financial Ombudsman Services has now been extended to handle some complaints under the Consumer Credit Act. 

 

If you have a complaint: 

Please view our complaints procedure policy. 

You can also submit a complaint to The Financial Ombudsman Service using the details below. 

The Financial Ombudsman Service

Exchange Tower

London

E14 9SR

Website: www.financial-ombudsman.org.uk  

Email: [email protected]